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Cracked screen

Discussion in 'Questions and Answers' started by The Dude, Nov 27, 2008.

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  1. The Dude

    The Dude Anti Jet

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    I dropped my phone from a two storie roof and cracked the screen. I really love this phone and would rather get it fixed if possible. When I press buttons the screen turns white, green, and black. Is it possible to fix/replace the screen? Its a Tmobile Dash. Any info would be greatly appreciated..

    :up:
     
  2. BigDogsHunt

    BigDogsHunt Enough talk...prove it!

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    Take it to your local T-Mobile store, if its covered under warranty, you can get a new unit.....worse case they charge you a smallerfee than the original cost for a exact replacement and should be able to copy over the phone numbers, etc.
     
  3. BigDogsHunt

    BigDogsHunt Enough talk...prove it!

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    opfinistic likes this.
  4. opfinistic

    opfinistic Braaaaains!

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    Peeking in Nabo's Basement
    :blushing:
     
  5. The Dude

    The Dude Anti Jet

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    Thats what I will do. I had the insurance on it but it was only good for a year. Hopefully Tmobile will cut me a deal.
     
  6. TheMageGandalf

    TheMageGandalf Senior Member

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    My advice is to be PERSISTANT.

    Talk to sales, tell'em you've been a loyal customer for years.

    I've had 2 phones get destroyed.

    I had no insurance on either phone.

    Yet, all I did was call and if I didn't get a cool CS agent, I called again and I ended up BOTH times getting new phones and all I had to do was sign up for a new 2 year contract from the day I got my new phone.

    Worth it for me since I wasn't going anywhere regardless.
     
  7. CrunchTime

    CrunchTime Administrator Retired Administrator

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    Mobile phone companies are interested in keeping you as a customer for the service not the phones.

    I am sure they will accomodate you and keep you as a customer .
     
    BigDogsHunt likes this.
  8. FinSane

    FinSane Cynical Dolphins Fan

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    I dunno, its best to get a new phone because a new screen will often times cost more than a new phone, thats what happened to me.
     

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