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Microsoft faces new Xbox 360 reliability accusations

Discussion in 'Gaming Forum' started by MonstBlitz, Dec 17, 2008.

  1. MonstBlitz

    MonstBlitz Nobody's Fart Catcher

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    Microsoft faces new Xbox 360 reliability accusations - Video Game Feature - Yahoo! Video Games

    :pity:
     
  2. muscle979

    muscle979 Season Ticket Holder

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    Not surprising. Their entire strategy was to get a jumpstart on the competition, quality or no quality. People buy it anyway, why should they care? The thing is that nothing will come of this. Consumers rarely care about quality anymore, half the 360s in the country could explode tomorrow and most of those people would just go buy a new one. Or wait three weeks to get a new one under their warranty while complaining that the Wii is for kids and the PS3 is nothing but a blu-ray player with no games out yet.
     
  3. Desides

    Desides Well-Known Member

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    What else is new? They've already conceded that the warning sticker included with the console was an insufficient response.

    The 360 engineer who talked extensively about why RRoD occurs mentioned that the console was rushed to beat Sony to the market, and the project heads (who had a software background, meaning they had a mentality that you could ship a broken product and fix it later) knew the 360 was a flawed product but prioritized shipping over quality.

    I hope the Jasper 360s are of decent quality. It's ridiculous how 360 owners have gotten screwed from the get-go, and they deserve to have a working product.
     
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  4. BuckeyeKing

    BuckeyeKing Wolves DYNASTY!!!!

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    I had that problem. Mainly ate the sports games. Really f'ed up my Gears CD. I now have sleeves for my games instead of the hard plastic. Also don't leave your games in the 360.
     
  5. sking29

    sking29 What it takes to be cool

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    Just like the PS2 last generation crappily made but sales like hotcakes.
     
  6. muscle979

    muscle979 Season Ticket Holder

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    PS2 is extremely reliable. Mine is 9 years old and has been in Iraq and still works fine. Comparing the PS2's reliability to the 360 is an insult to a quality product IMO. I doubt the failure rate was even in the same neighborhood.
     
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  7. sking29

    sking29 What it takes to be cool

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    The PS2 was notorious for the "Disc Read Error" now I agree that it was no where near the 360 death rate but the PS2 was crappily made compared to the Xbox and Gamecube. I had my first PS2 (an original $300 version) for about two years, then I had to try everything in the world to keep it alive until finally it died in 2005. So a 4 year life span wasn't bad but 2 years under its own power and the other 2 most consumers wouldn't have messed with.

    I agree the PS2 wasn't as bad as the 360 is now but comparing the last two generations the PS2 was this generations 360. The 360 is easily the most poorly made console ever I would say but that is what MS does most of the time.
     
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  8. Desides

    Desides Well-Known Member

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    Only in launch models. Sony replaced the laser eye in the PS2's disc drive and the problem went away.

    Compare that to Microsoft's going through at least two major hardware redesigns that have failed to quell RRoD. Now, consoles normally get refined and redesigned throughout their life, and these redesigns are unannounced--they just ship. It's pretty bad when the tech press not only has the codenames for the hardware iterations--Jasper, Falcon, etc--but when people actually wait for the redesigns.
     
  9. Stitches

    Stitches ThePhin's Biggest Killjoy Luxury Box

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    I had my ps2 for 6 years at least before issues really reared their head.
     
  10. sking29

    sking29 What it takes to be cool

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    Desides was right they fixed the problem but the "Disc Read Error" was still huge and the but of many jokes. No where near as bad as the 360 but a problem nonetheless. You guys do understand I was making a comparison to show this had happened before with consoles on some level...sheesh. :lol:
     
  11. Desides

    Desides Well-Known Member

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    Sony didn't set aside a billion dollars to fix DRE. :wink2:
     
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  12. Ultra

    Ultra Lazy

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    this is a stupid accusation IMO. I think it falls into the common sense category...don't move your XBox while the drive is spinning. I have had to send back 4 XBox's for RRoD and freezing, but have never once had the inclination to move the unit while playing a game or while it's on.

     
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  13. BuckeyeKing

    BuckeyeKing Wolves DYNASTY!!!!

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    I stopped using it in the vertical position thats when it would start to scratch the discs.
     
  14. mor911

    mor911 pooping

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    i only use mine standing vertically... The only time it scratched the disc is when my little brother knocked it over. Poor Vikings....
     
  15. McLovin

    McLovin Resident Pats fan.

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    Damn NES. Always having to blow into the cartridge and crap. And lets not forget the folded up piece of paper you had to wedge in there to keep the cartridge down because the spring broke. (is that considered a mod?)

    Still have the damn thing and it still works.
     
  16. CitizenSnips

    CitizenSnips hmm.

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    you'd be shocked how many people DON'T know about the perfect circle scratch on the bottom when you move the unit.

    It's overwhelming.
     
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  17. Frumundah Finnatic

    Frumundah Finnatic U Mad Miami?

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    Thats what happens when you rush a product.
     
  18. mor911

    mor911 pooping

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    You sell millions apparently.
     
  19. brandon27

    brandon27 Season Ticket Holder Club Member

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    xbox360? product reliability issues?? no way.... mine just died tonight for the second time. im nowhere near impressed. and i let the piece of crap on their tech support line know it too. shockingly though, nobody there cares. same old routine... ill mail you a box, you mail the system in, and we'll send you another refurbed piece of crap... cant wait... what a joke. i love my 360 when its working... but issues like this, over, and over, and over again... are just pathetic.

    i havce half a mind to go buy a new one tomorrow, then when they fix this one, just sell it or trade it in... but i know its just going to eventually lead to the same damn problem over and over and over again...
     
  20. BuckeyeKing

    BuckeyeKing Wolves DYNASTY!!!!

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    Btw Microsoft said it only effects 1%
     
  21. Desides

    Desides Well-Known Member

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    I don't believe them at all. There is no way a problem that persists through every hardware iteration since and including launch consoles affects only 1% of all Xbox 360s. Microsoft claims 22 million Xbox 360s sold worldwide, of which 1% is 220,000. They need to set aside $1,000,000,000 to fix 220,000 units?!

    Edit: fixed the math. The 18 million sales figure I had before is from the beginning of the year, not the most current sales data.
     
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  22. CitizenSnips

    CitizenSnips hmm.

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    Sucks don't it? It's happened to me twice already, but theres really no other option but to bite the bullet if you want to play the 360 exclusives. (which i do, very much)
     
  23. Medieval954

    Medieval954 New Member

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    We also grow the market through new products – some work, some don’t, that’s just the Sony way. And on that point, another thing we have committed to for supporting market growth is putting out quality hardware – you don’t grow the market by putting out shoddy machines. So we try to make sure that PS3s have a failure rate of just two to three per cent, which is very low by industry standards.

    David Reeves, SCEE President

    Shots fired!
     
  24. BuckeyeKing

    BuckeyeKing Wolves DYNASTY!!!!

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    You might get lucky and get the new Xbox 360 with the new hardware!
     
  25. sking29

    sking29 What it takes to be cool

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    Yeah I will believe in a quality 360 when I see it. They have tried this before with a new 360, I believe it was a chip that would help fix the RROD. Yes it helped but I think a whole bunch of things would have to be done to fix the 360s problems.
     
  26. Medieval954

    Medieval954 New Member

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    The new Jasper version of the Xbox 360 should be the end of RRoD.
     
  27. Desides

    Desides Well-Known Member

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    They said that about Falcon.

    Shrinking the GPU to 65nm will help with heat, but if RRoD is a function of the motherboard warping because of extreme chip heat, and if the reduction to 65nm can reduce chip heat on the board to the point where it doesn't warp, there's still a question of whether or not that excess heat is being properly ventilated.
     
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  28. vt_dolfan

    vt_dolfan Season Ticket Holder Club Member

    Im hoping the newer Falcon machines are OK....Iver heard they did something by moving the memory to help with the heat...

    I keep the 360 all by itself on the desk...nothing around it to impeed air flow...Im hoping that will be enough to keep it cool....

    Our machine was built mid october..and has the 175W power pack..soooo....Im assuming its not the Jasper, although I heard MS may still use up the old power packs and some 175W machines could indeed be Jasper.....

    The power pack says 14.2 V...I guess the Jaspers are 12.1 V
     
  29. texanphinatic

    texanphinatic Senior Member

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    The RROD and disc scratch errors are 2 seperate things arent they? They set that money aside for the damaging publicity from the RROD error. The disc scratch thing is not nearly as common unless your a moron who moves your console while the drive is on.

    Knock on wood my over 2 year old elite has had no issues till this point.
     
  30. Desides

    Desides Well-Known Member

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    Falcon is not okay. Falcon features a cooler CPU. RRoD is predominately a GPU problem, which is at least partly addressed with the die shrink to 65nm in Jasper.

    RRoD persists with Falcon units.
     

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