I've got an AIM/AOL screen name that apparently has been hacked and been sending crap to my friends on the buddy list. I've tried to change the password but I can't because the hacker changed that so I don't know how to get in. Does anyone know how I can delete the screen name as a whole or at least deactivate it? Do I have to make a phone call because I'd prefer to do it online lol. I've been making phone calls all week for other things for my parents and frankly, I'm tired of the phone. :lol:
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Is it an AOL or AIM screen name? If it's an AOL SN (and not the master SN) then you could delete it I believe by logging onto the master SN for your AOL accounts but I'm not sure where you go from there since I haven't used AOL since 2000. But I'd call AOL and explain to them the situation and get them to change the password for you.alen1 likes this.
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This was the best info I could find on short notice...gotta catch a train to Syracuse/Cal, and then UNC basketball games in a few minutes: To get help with your existing account, connection, or other technical issues: 1-800-827-6364
If this doesnt work Ill see if I could dig up more stuff later. I would also suggest some kind of spyware/malware protection scan just to make sure no one got any kind of personal info like credit cards, SSN etc.alen1 likes this.