Firewall and Security turned off?(new laptop)

12 replies

Nappy RootsNappy Rootsforum_veteranOP
Mar 25, 2013, 12:37 PM

So I noticed out of the blue both were turned off. When I try and turn them back on, it just doesn't do anything. I click turn on, and it just stays off. I googled some stuff and it says I could have spyware or virus. I ran my virus scanner and nothing. I downloaded a recommended spy and malware program, ran that with nothing returned. So not sure where to go from here.

Please help.

finyank13finyank13New Member
Mar 25, 2013, 02:58 PM

Sometimes new laptops come with a free year of a virus software.....

Is that the case? Is it installed?

“If you told me A-Rod flew on a spaceship from Mars to here, I wouldn't be surprised."--thephins.com poster Ray Finkle on A-Rod

smahtazsmahtazforum_veteran
Mar 25, 2013, 03:09 PM

"Nappy Roots wrote:

So I noticed out of the blue both were turned off. When I try and turn them back on, it just doesn't do anything. I click turn on, and it just stays off. I googled some stuff and it says I could have spyware or virus. I ran my virus scanner and nothing. I downloaded a recommended spy and malware program, ran that with nothing returned. So not sure where to go from here.

Please help.

What operating system, virus software and internet access are you using?



It's what you learn after you know it all that counts. ~ John Wooden

Nappy RootsNappy Rootsforum_veteran
Mar 25, 2013, 10:04 PM

newest windows

and yes it came with 3 months of Norton Anti Virus for free

and what do you mean what internet access? Im using wireless with firefox browser.

MikeHonchoMikeHonchosubscriber
Mar 26, 2013, 12:06 AM

Honestly I would never trust that free trial pre-loaded Norton crap they usually come with. You actually might just be better off removing that and installing Microsoft Security Essentials or Avast (highly recommended and I'll tell you why).

Um. Try this.

Download & install Avast Free Antivirus.

When you download it, update it, then:

Security --> Boot-time scan (may need to scroll down) --> restart your pc.

Let the scan run. This should catch most/all baddies, if present.

Hope this helps, Nappy.

Headcoach material wouldn’t want to work somewhere they’re not trusted with actual football decisions.

WhiteIbanezWhiteIbanezNew Member
Mar 26, 2013, 12:24 AM

"lmeister3 wrote:

Honestly I would never trust that free trial pre-loaded Norton crap they usually come with. You actually might just be better off removing that and installing Microsoft Security Essentials or Avast (highly recommended and I'll tell you why).

Um. Try this.

Download & install Avast Free Antivirus.

When you download it, update it, then:

Security --> Boot-time scan (may need to scroll down) --> restart your pc.

Let the scan run. This should catch most/all baddies, if present.

Hope this helps, Nappy.

Never run more than one antivirus is easy to remember too but you nailed. Nothing more compromised than an out of date version of Norton.

shula_guyshula_guyNew Member
Mar 26, 2013, 01:33 AM

test

"When plunder becomes a way of life for a group of men living together in society, they create for themselves in the course of time a legal system that authorizes it and a moral code that justifies it."

Frederic Bastiat

DesidesDesidesforum_veteran
Mar 26, 2013, 05:34 PM

"Nappy Roots wrote:

newest windows

Which means what? Windows 7 or Windows 8?

If it's Windows 8, it has built-in anti-everything and you don't need another application.

@desides01

"Not you." — Tywin Lannister

gilv13gilv13forum_veteran
Mar 27, 2013, 04:44 PM

Uninstall Norton. Install MSE. Run Scan. Continue with your day.

DesidesDesidesforum_veteran
Mar 27, 2013, 07:51 PM

"gilv13 wrote:

Uninstall Norton. Install MSE. Run Scan. Continue with your day.

This. But if he's running Windows 8, MSE is built in under the name Windows Defender.

@desides01

"Not you." — Tywin Lannister

Nappy RootsNappy Rootsforum_veteran
Apr 2, 2013, 09:19 PM

How do I find out which windows im running?

DesidesDesidesforum_veteran
Apr 3, 2013, 03:12 PM

"Nappy Roots wrote:

How do I find out which windows im running?

There's usually an obnoxious sticker somewhere. :lol:

Otherwise, you should know just by the interface. Windows 8 has a Start Screen with colored tiles; Windows 7 has a taskbar and window borders that look like glass.

@desides01

"Not you." — Tywin Lannister

TiP54TiP54New Member
Apr 3, 2013, 10:39 PM

"lmeister3 wrote:

Honestly I would never trust that free trial pre-loaded Norton crap they usually come with. You actually might just be better off removing that and installing Microsoft Security Essentials or Avast (highly recommended and I'll tell you why).

Um. Try this.

Download & install Avast Free Antivirus.

When you download it, update it, then:

Security --> Boot-time scan (may need to scroll down) --> restart your pc.

Let the scan run. This should catch most/all baddies, if present.

Hope this helps, Nappy.

To take this one step further, register with avast!, and get a code to activate it for a year. In a year, repeat the process.
Registration doesn't cost anything just your regular email/password crapola.

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