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HDTV Troubleshooting

Discussion in 'Questions and Answers' started by pennphinfan, Nov 2, 2010.

  1. pennphinfan

    pennphinfan Stelin Canez Arcade Scorz

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    Hey all,
    So recently our Samsung LCD Tv was having startup issues (screen would have pink fuzz when it turned on). Either way, that part got sorted out as a tech came a replaced a couple parts. Problem is, there's now a new issue that I didn't realize happened until after the tech left.
    Whenever the picture on the screen is almost completely black (like in a commercial or trailer where it just says the name of whatever it is, and the rest of the screeen is black, for instance) the entire screen auto-blacks out, and it wont turn back on until whatever is supposed to be showing has more color, then it pops back up.
    For day to day tv this doesn't create too much of an issue because most shows aren't ever giving you an almost black screen. But I bought a new game tonight (Alan Wake) and a majority of the game is done in a dark setting, thus, the game becomes unplayable unless i turn the in game brightness setting all the way up and stay away from shadows, otherwise I can't see anything. this makes the game much less enjoyable.

    When the tech came out, he went into some deep tv menu (i believe only accessible by repairmen) and told me he did a full reset on the tv. Now, this never happened before, it was never anything I changed to make it not do it, but it's doing it now. Is this some sort of 'screen saver' type setting that's making the tv try to conserve power by blacking the screen out when it thinks nothing is going on? or is it more likely on of the replacement parts he installed when trying to fix the original problem was faulty and has now created this problem?

    sorry for the lengthy post, I just have scoured the internet and the tv settings and this has me stumped. I can certainly call back the tv repair guy but I think the tv may be out of warranty by now (and I'm not sure I could prove this is something he caused)

    any ideas would be appreciated!
     
  2. Stitches

    Stitches ThePhin's Biggest Killjoy Luxury Box

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    http://www.avsforum.com/avs-vb/forumdisplay.php?f=166

    I would try and find a thread for your model TV there and post the question (to see if anyone else has had a similar problem).

    It certainly doesn't sound like a normal problem, and I'm not sure if you can do a (settings) reset from the basic menu (I can from my TVs). But I think it'd be worth a shot at trying.

    And I don't know that it's anything he did, it may be a separate issue. Tough to say without knowing what's causing the actual problem.
     
  3. Paul 13

    Paul 13 Chaotic Neutral & Unstable Genius Staff Member

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    my guess is that it's a setting he changed, an auto shut off type of setting... my plasma has one and it's relatively easy to find using the menu screens on the TV (not your DVR/cable box).
     
  4. pennphinfan

    pennphinfan Stelin Canez Arcade Scorz

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    so wait, my TV settings aren't listed under "My DVR Recordings?"
    :tongue2:
    I'm not that stoopid paul
     
  5. MikeHoncho

    MikeHoncho -=| Censored |=- Club Member

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    [​IMG]
     
    pennphinfan likes this.
  6. Themole

    Themole Season Ticket Holder

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    AVS should get done.
     

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