After droves of frazzled customers flooded online forums complaining about their Zunes freezing up, Microsoft confirmed Wednesday that the 30-gigabyte device was, in fact, troubled with hardware issues.
http://www.msnbc.msn.com/id/28449091/
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Quite a problem for Microsoft, to have a problem with a product line that directly competes with the iPod.
That said, I would guess that it's probably the fault of the hardware manufacturer rather than Microsoft itself. -
I had a 30GB and it never froze on me, and now I have an 80GB with no complaints. I love 'em, hate ipods by comparison.
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i love my zune 120
but the 30 was a bit shaky when i had it, but it never quit working on me.